Technical support

Find everything you need to enjoy the WRC 8 experience!

Server status

All online services are fully operational.

Supported peripherals

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  • Logitech G29
  • Thrustmaster T80
  • Thrustmaster T100
  • Thrustmaster T150 Force Feedback
  • Thrustmaster T300 RS
  • Thrustmaster T500 RS
  • Thrustmaster T-GT
  • Fanatec CSL Elite Wheel Base PS4
  • Fanatec Podium DD1
  • Fanatec Podium DD2
  • Hori RWA (Racing Wheel Apex)
  • Manettes
  • PlayStation Dualshock 4
  • PlayStation Dualshock 4 v2
  • Nacon Revolution Pro Controller 2
  • Accessoires / Add-On
  • Logitech Driving Force Shifter
  • Thrustmaster Leather 28 GT Wheel Add-On
  • Thrustmaster 599XX EVO 30 Wheel Add-On Alcantara Edition
  • Thrustmaster Ferrari GTE Wheel Add-On Ferrari 458 Challenge Edition
  • Thrustmaster Ferrari F1 Wheel Add-On
  • Thrustmaster Rally Wheel Add-On Sparco® R383 Mod
  • Thrustmaster Competition Wheel Add-On Sparco® P310 Mod
  • Thrustmaster Open Wheel Add-On
  • Thrustmaster TH8A Add-On Shifter
  • Thrustmaster TSS Handbrake Sparco Mod
  • Thrustmaster T3PA Pro Add-On
  • Thrustmaster T3PA Add-On
  • Fanatec ClubSport Steering Wheel Porsche 918 RSR
  • Fanatec ClubSport Steering Wheel BMW GT2
  • Fanatec ClubSport Steering Wheel Universal Hub for Xbox One
  • Fanatec ClubSport Steering Wheel Formula
  • Fanatec CSL Elite Steering Wheel McLaren GT3
  • Fanatec CSL Steering Wheel P1
  • Fanatec CSL Elite Steering Wheel P1
  • Fanatec Podium Steering Wheel R300
  • Fanatec ClubSport Shifter SQ V 1.5
  • Fanatec Clubsport Handbrake V1.5
  • Fanatec Clubsport Pedals
  • Fanatec Clubsport Pedals V3
  • Fanatec CSL Elite Pedals
  • Fanatec CSL Elite Pedals LC
  • Logitech G920
  • Thrustmaster TMX Force Feedback
  • Thrustmaster TX
  • Thrustmaster TS-XW Racer
  • Fanatec ClubSport Wheel Base V2
  • Fanatec ClubSport Wheel Base V2.5
  • Fanatec CSL Elite
  • Fanatec Podium DD1
  • Fanatec Podium DD2
  • Hori RWO (Racing Wheel Overdrive)
  • Manettes
  • Xbox One Controller
  • Accessoires / Add-On
  • Logitech Driving Force Shifter
  • Thrustmaster Leather 28 GT Wheel Add-On
  • Thrustmaster 599XX EVO 30 Wheel Add-On Alcantara Edition
  • Thrustmaster Ferrari GTE Wheel Add-On Ferrari 458 Challenge Edition
  • Thrustmaster Ferrari F1 Wheel Add-On
  • Thrustmaster Rally Wheel Add-On Sparco® R383 Mod
  • Thrustmaster Competition Wheel Add-On Sparco® P310 Mod
  • Thrustmaster Open Wheel Add-On
  • Thrustmaster TH8A Add-On Shifter
  • Thrustmaster TSS Handbrake Sparco Mod
  • Thrustmaster T3PA Pro Add-On
  • Thrustmaster T3PA Add-On
  • Fanatec ClubSport Steering Wheel Universal Hub for Xbox One
  • Fanatec ClubSport Steering Wheel Formula
  • Fanatec CSL Elite Steering Wheel McLaren GT3
  • Fanatec CSL Steering Wheel P1
  • Fanatec CSL Elite Steering Wheel P1
  • Fanatec ClubSport Shifter SQ V 1.5
  • Fanatec Clubsport Handbrake V1.5
  • Fanatec Clubsport Pedals
  • Fanatec Clubsport Pedals V3
  • Fanatec CSL Elite Pedals
  • Fanatec CSL Elite Pedals LC
  • Logitech Driving Force EX
  • Logitech Driving Force GT
  • Logitech Driving Force Pro
  • Logitech MOMO Racing Force
  • Logitech G25
  • Logitech G27
  • Logitech G29
  • Logitech G920
  • Thrustmaster F430 Force Feedback Racing Wheel
  • Thrustmaster Ferrari GT Experience Racing Wheel
  • Thrustmaster RGT FF Pro
  • Thrustmaster T80
  • Thrustmaster T100
  • Thrustmaster T150 Force Feedback
  • Thrustmaster T300 RS
  • Thrustmaster T500 RS
  • Thrustmaster TMX Force Feedback
  • Thrustmaster TX
  • Thrustmaster TS-PC Racer
  • Thrustmaster TS-XW Racer
  • Thrustmaster T-GT
  • Fanatec Porsche 911 GT2 Wheel
  • Fanatec Porsche 911 GT3 Wheel
  • Fanatec Porsche 911 Carrera Wheel
  • Fanatec Porsche 911 Turbo Wheel
  • Fanatec Porsche 911 Turbo S Wheel
  • Fanatec CSR Racing
  • Fanatec ClubSport Wheel Base V1
  • Fanatec ClubSport Wheel Base V2
  • Fanatec ClubSport Wheel Base V2.5
  • Fanatec CSL Elite
  • Fanatec CSL Elite Wheel Base PS4
  • Fanatec Podium DD1
  • Fanatec Podium DD2
  • Hori RWA (Racing Wheel Apex)
  • Hori RWO (Racing Wheel Overdrive)
  • SimXperience AccuForce Pro V2
  • Leo Bodnar SimSteering FFB System

FAQ

Having technical problems with WRC 8? Before contacting our support teams, we recommend reading our FAQ. You may find the solution to your problem in just a few clicks.

In order to redeem the exclusive content code, please use the steps below for your specific platform.

Xbox One

  1. On Xbox One, say Xbox, use a code or select Xbox Store, then Browse games, and Use a code.
  2. Enter the 25-digit code. You can also redeem the 25-digit code at live.xbox.com. (Xbox Live download code is valid for one-time use only with Xbox One systems. Subject to Xbox Live System Requirements and Terms of Use at www.xbox.com/live)

PlayStation 4

  1. Create an online account on your PSN-enabled PlayStation 4 system, or use your existing account.
  2. Select PlayStation Store icon on the PS4 system Home Screen.
  3. On PlayStation Store, select Redeem Codes at the bottom of the menu on PS4 system.
  4. Enter the code. Please note that the code is case-sensitive and must be entered exactly as displayed.
  5. Once the code has been entered correctly, select Continue on the dialog box from the PS4 system.
  6. Select Download to start downloading the content.​
EPIC GAMES STORE (PC)

1. Open the Epic Games Launcher
If you have not downloaded and installed the Epic Games Launcher, you can do so from epicgames.com
 2. Click on your Epic Games account Display Name in the bottom left corner
This will open your account settings menu
 3. Click “Redeem Code”
 4. Enter your 20-digit code
 5. Confirm the product you’re redeeming a code for and click “Redeem”
 6. Navigate to your Library by clicking the “Library” button on the left side of the screen
 7. Confirm that you received the product in your Librairy

  • Check the game server status on the top of the support page
  • Check your internet connection on your gaming platform
  • On PC, check if your firewall doesn’t block the game

- Send us the crash report with a description of the circumstances of the crash. Please try to provide as many details as possible.
- Make sure your computer meets the minimum requirements
- Check installation integrity:

If Game cache integrity check doesn't solve your problem, contact us by email at support@bigben.fr and provide as many of these items as possible.


- DirectX diagnostic file:

  1. Press the Windows + R key
  2. Type dxdiag in the search box and click on OK ; When DxDiag opens, check to see if there’s a button that says Run 64-bit DxDiag – if there is click it
  3. Click Save All Information and save the file to your desktop (make sure it’s saving as a text file)

- Every file in My Games directory:

  • Go to "C:/Users//My Documents/My Games/WRC8/"

We believe in fair play for everyone and we understand how frustrating and disruptive it can be when coming across this type of behavior. Please be assured that we are actively enforcing our code of conduct and taking the necessary actions to fight against cheaters.

If you believe you encountered a cheater in-game we will review any reports on a case by case basis and take the appropriate steps in order to punish the players involved. To do so please contact our Support Team with the information below:

  • Reported Player's Username and/or ID
  • Description of cheat used, with a video or screenshots if possible

You can contact our Support Team by creating a Support Ticket for the platform played by the cheater:

Please note that sanctions will not be put in place without sufficient evidence so we ask that you only report what you believe to be legitimate cheaters. Any report will be investigated thoroughly which mean it could take a few working days before the investigation comes to a conclusion and both status of the investigation and its outcome cannot be discussed.

PC Requirements

Minimum Requirements

Operating System: Windows® 7 64bits
Processor: Intel® i3 -2100 Or  AMD FX-4350
Memory: 6 GB RAM 
Graphics: NVIDIA® GeForce® GTX 650 2GB / ATI Radeon HD 5870 2GB
DirectX: Version 11
Storage: 20 GB available space 
Sound Card: DirectX Compatible Soundcard 

The game also requires an Internet connection and an Epic Games account to activate. Minimum system requirements allow the game to run at 720p resolution at 30 frames per second, with all visual effects on lowest settings.

Recommended Requirements

Operating System: Windows® 10 64bits
Processor: Intel Core i5 -6600 Or AMD Ryzen  1600 
Memory: 8 GB RAM 
Graphics: NVIDIA® GeForce® GTX 1060 3GB / Radeon RX 580, 4GB
DirectX: Version 11 
Network: Broadband Internet connection 
Storage: 20 GB available space 
Sound Card: DirectX Compatible Soundcard

The game also requires an Internet connection and a Epic Games account to activate. Recommended system requirements allow the game to run at 1080p resolution at 60 frames per second, with all visual effects on default settings.

Support Information

If you can't find the information you're looking for or you'd like to contact our support teams, please use the form below. If you are contacting us about a technical problem, please provide as much information as possible, such as what steps to follow to experience the same trouble, or a screenshot showing the problem (when possible).