Technical support
Find everything you need to enjoy the WRC 6 experience!

Supported peripherals

Steering wheels / pedals:
PS4
  • Logitech G29
  • Thrustmaster T80
  • Thrustmaster T100
  • Thrustmaster T150 RS
  • Thrustmaster T300 + RS (GT)
  • Thrustmaster T300 + TM Leather 28 GT
  • Thrustmaster T300 + PS
  • Thrustmaster T300 + 599XX EVO Alcantara Edition
  • Thrustmaster T300 + Ferrari GTE (Ferrari 458 Challenge Edition)
  • Thrustmaster T300 + Ferrari F1
  • Thrustmaster T500 + RS (GT)
  • Thrustmaster T500 + TM Leather 28 GT
  • Thrustmaster T500 + PS
  • Thrustmaster T500 + 599XX EVO Alcantara Edition
  • Thrustmaster T500 + Ferrari GTE (Ferrari 458 Challenge Edition)
  • Thrustmaster T500 + Ferrari F1
  • Thrustmaster T3PA Pro Add-On
  • Thrustmaster T3PA
XBOX
  • Logitech G920
  • Thrustmaster TX + RS (GT)
  • Thrustmaster TX + TM Leather 28 GT
  • Thrustmaster TX + Ferrari 458 Italia Edition
  • Thrustmaster TX + 599XX EVO Alcantara Edition
  • Thrustmaster TX + Ferrari GTE (Ferrari 458 Challenge Edition)
  • Thrustmaster TX + Ferrari F1
  • Thrustmaster Ferrari 458 Spider Racing Wheel
  • Thrustmaster T3PA Pro Add-On
  • Thrustmaster T3PA
  • Thrusmaster TMX Force Feedback
  • Fanatec ClubSport Wheel Base V2
  • Fanatec ClubSport Steering Wheel Porsche 918 RSR
  • Fanatec CSR Wheel
  • Fanatec CSL Steering Wheel P1 for Xbox
PC
  • Logitech G25
  • Logitech Driving Force GT
  • Logitech MOMO Racing Force
  • Logitech G27
  • Logitech G29
  • Logitech G920
  • Thrustmaster T100
  • Thrustmaster T150 RS
  • Thrustmaster T300 + RS (GT)
  • Thrustmaster T300 + PS
  • Thrustmaster T300 + Ferrari 458 Italia Edition
  • Thrustmaster T300 + 599XX EVO Alcantara Edition
  • Thrustmaster T300 + Ferrari GTE (Ferrari 458 Challenge Edition)
  • Thrustmaster T300 + Ferrari F1
  • Thrustmaster T500 + RS (GT)
  • Thrustmaster T500 + TM Leather 28 GT
  • Thrustmaster T500 + PS
  • Thrustmaster T500 + Ferrari 458 Italia Edition
  • Thrustmaster T500 + 599XX EVO Alcantara Edition
  • Thrustmaster T300 + PS
  • Thrustmaster T300 + Ferrari 458 Italia Edition
  • Thrustmaster T300 + 599XX EVO Alcantara Edition
  • Thrustmaster T500 + Ferrari GTE (Ferrari 458 Challenge Edition)
  • Thrustmaster T500 + Ferrari F1
  • Thrusmaster TMX Force Feedback
  • Thrustmaster TX + RS (GT)
  • Thrustmaster TX + TM Leather 28 GT
  • Thrustmaster TX + PS
  • Thrustmaster TX + Ferrari 458 Italia Edition
  • Thrustmaster TX + 599XX EVO Alcantara Edition
  • Thrustmaster TX + Ferrari GTE (Ferrari 458 Challenge Edition)
  • Thrustmaster TX + Ferrari F1
  • Thrustmaster T3PA Pro Add-On
  • Thrustmaster T3PA
  • Fanatec ClubSport Wheel Base V2
  • Fanatec ClubSport Steering Wheel Porsche 918 RSR
  • Fanatec CSR Wheel
  • Fanatec CSL Steering Wheel P1 for Xbox
  • Fanatec Clubsport Pedals V3

FAQ

Having technical problems with WRC 6?

Before contacting our support teams, we recommend reading our FAQ: with a few clicks you may find the solution to your problem.

Crash report (PC only)

– Send us the crash report with a description of the circumstances of the crash. Please try to provide as many details as possible.

– Make sure your computer meets the minimum requirements

– Check installation integrity:

  • Right click on the game in your Steam games library
  • Select “Properties”
  • Go to the “LOCAL FILES” tab
  • Click “VERIFY INTEGRITY OF GAME CACHE”

If Game cache integrity check doesn’t solve your problem, contact us by email at support@kylotonngames.com and provide as many of these items as possible

– Save file:

  • <SteamInstallDir>/userdata/<YourSteamID>/458770/remote/save.dat
  • If you can’t find out what your Steam ID is, just make a search in the userdata directory for “458770”

– Log file:

  • Right click on the game in your Steam games library
  • Select “Properties”
  • Go to the “LOCAL FILES” tab
  • Click “BROWSE LOCAL FILES”
  • You should find a “WRC6.log” file here

– DirectX diagnostic file:

  • Press the Windows + R key
  • Type dxdiag in the search box and click on OK
  • When DxDiag opens, check to see if there’s a button that says Run 64-bit DxDiag – if there is click it
  • Click Save All Information and save the file to your desktop (make sure it’s saving as a text file)

– Every file in My Games directory:

  • Go to “C:/Users//My Documents/My Games/WRC6/”
Can’t connect to the server
– Check the game server status here: http://www.wrcthegame.com/wrc6/status/
– Check your internet connection on your gaming platform
– On PC, check if your firewall doesn’t block the game
Reporting cheaters

We believe in fair play for everyone and we understand how frustrating and disruptive it can be when coming across this type of behavior. Please be assured that we are actively enforcing our code of conduct and taking the necessary actions to fight against cheaters.If you believe you encountered a cheater in-game we will review any reports on a case by case basis and take the appropriate steps in order to punish the players involved. To do so please contact our Support Team with the information below:

  • Reported Player’s Username and/or ID
  • Description of cheat used, with a video or screenshots if possible

You can contact our Support Team by creating a Support Ticket for the platform played by the cheater:

  • cheat.ps4@wrcthegame.com on PlayStation 4
  • cheat.xb1@wrcthegame.com on Xbox One
  • cheat.pc@wrcthegame.com on PC

Please note that sanctions will not be put in place without sufficient evidence so we ask that you only report what you believe to be legitimate cheaters. Any report will be investigated thoroughly which mean it could take a few working days before the investigation comes to a conclusion and both status of the investigation and its outcome cannot be discussed.

Missing Exclusive Content (Steam)

In order to redeem the exclusive content code, please use the steps below for your specific platform.

  1. Launch the Steam client software and log into your Steam account.
  2. Click the Games Menu.
  3. Choose “Activate a Product on Steam…”
  4. Follow the onscreen instructions to complete the process.
Missing Exclusive Content (Xbox One)

In order to redeem the exclusive content code, please use the steps below for your specific platform.

  1. On Xbox One, say Xbox, use a code or select Xbox Store, then Browse games, and Use a code.
  2. Enter the 25-digit code. You can also redeem the 25-digit code at live.xbox.com.

*Xbox Live download code is valid for one-time use only with Xbox One systems. Subject to Xbox Live System Requirements and Terms of Use at www.xbox.com/live.

Missing Exclusive Content (PlayStation 4)

In order to redeem the exclusive content code, please use the steps below for your specific platform.

  1. Create an online account on your PSN-enabled PlayStation 4 system, or use your existing account.
  2. Select PlayStation Store icon on the PS4 system Home Screen.
  3. On PlayStation Store, select Redeem Codes at the bottom of the menu on PS4 system.
  4. Enter the code. Please note that the code is case-sensitive and must be entered exactly as displayed.
  5. Once the code has been entered correctly, select Continue on the dialog box from the PS4 system.
  6. Select Download to start downloading the content.

Last update

PATCH 1.0.5 Uploaded on 07/12/2016.
Read more

PC Requirements

Minimum Requirements

  • Operating System: Windows® 7 64bits
  • Processor: Intel® Core i3 / AMD Phenom™ II X2
  • Memory: 4 GB RAM
  • Graphics: NVIDIA® GeForce® GTX 650 / AMD Radeon™ HD 7750
  • DirectX: Version 11
  • Storage: 20 GB available space
  • Sound Card: DirectX Compatible Soundcard

The game also requires an Internet connection and a Free Steam account to activate.
Minimum system requirements allow the game to run at 720p resolution at 30 frames per second, with all visual effects on lowest settings.

Recommended Requirements

  • Operating System: Windows® 10 64bits
  • Processor: Intel® Core i5 / AMD FX 8150
  • Memory: 8 GB RAM
  • Graphics: NVIDIA® GeForce® GTX780 / AMD Radeon™ R9 290 2 GB
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 20 GB available space
  • Sound Card: DirectX Compatible Soundcard

The game also requires an Internet connection and a Free Steam account to activate.
Recommended system requirements allow the game to run at 1080p resolution at 60 frames per second, with all visual effects on default settings.

Contact

If you can’t find the information you’re looking for or you’d like to contact our support teams, please use the form below. If you are contacting us about a technical problem, please provide as much information as possible, such as what steps to follow to experience the same trouble, or a screenshot showing the problem (when possible).